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Color Refresher Q&A
Clairol Expert Color Consultant and celebrity colorist Marie Robinson answers your questions.
Q. Is the Color Refresher the same as the hair color formula?
A. No, it's a separate packet included in every box of Natural Instincts. And it's specially formulated to revitalize your hair color shade two weeks after you color.
Q. When do you use the Color Refresher?
A. For optimal results, the Color Refresher should be used about two weeks (or 15 days) after your initial coloring.
Q. How do you use the Color Refresher?
A. The Color Refresher is easy to use in the shower:
  1. 1. Shampoo your hair as normal.
  2. 2. Put on the extra set of gloves found in your box of Natural Instincts.
  3. 3. Put the Color Refresher packet of product into your hand.
  4. 4. Apply the entire sachet and distribute uniformly through the hair.
  5. 5. Leave on the hair for 5 minutes and rinse it out (no need to apply conditioner).
Emerge from the shower with a boost of color and incredible shine or with a revitalized look!
Q. Why should you use the Color Refresher?
A. The Color Refresher is an easy way to bring back the shine and revitalize your hair color after it has started to fade.
Q. Does all hair color fade?
A. All hair color products—both at-home and professional—fade. Most of the fading happens during the first two weeks. To help overcome this concern, we're including a Color Refresher in every box of Natural Instincts, which gives your hair a boost to revitalize your color.
Q. Why would you choose Natural Instincts Vibrant vs. the existing line?
A. Natural Instincts Vibrant is a great solution for women who want a hair color product that offers permanent color and 100% gray coverage.
Q. Why are you introducing the Natural Instincts Vibrant collection?
A. In talking with women we learned they loved Natural Instincts' healthy-looking hair color promise, but craved a permanent solution. Natural Instincts Vibrant fulfills both with a formula that delivers healthy-looking hair coloring with long-lasting, permanent color and 100% gray coverage.
marie_robinson_image
Marie Robinson
Clairol Expert Color
Consultant and
celebrity colorist

Natural Instincts has a healthy-looking hair color just for you See the Collection